Support Resources

NH Healthy Families/Krames Health Library - Over 4,000 information sheets on health and medications.

Staywell Health Library - Online interactive resource on many health topics.

The online resources above provide access to articles, videos and information sheets on health topics such as cold or flu symptoms, dementia, diabetes, nutrition, general wellness and much more.

Our Nurse Advice Line is ready to answer your health questions 24 hours a day – every day of the year. It is staffed with Registered Nurses. These nurses have spent lots of time caring for people. Now they are ready and eager to help you. Call 1-866-769-3085 and say "Nurse."

Member Handbook, Effective January 1, 2024 (PDF)

Caregiving Glossary

Alzheimer’s and Dementia

Alzheimer's Association Caregiver Center
You can find educational videos created by the UCLA Alzheimer's and Dementia Care Program. The videos cover:
- Sundowning
- Wandering
- Bathing
- Repetition
- Hallucinations
- Refusal to take medications
Alzheimers.gov has material about the diagnosis, training and support for caregivers.
The Family Caregiver Alliance put together a fact sheet to help caregivers understand behaviors typical of those living with dementia.
Home safety tips by the Alzheimer’s Association

Coping with Challenging Behaviors

Dealing with Difficult Behavior fact sheet from the National Caregivers Library
Behavior and Emotions of Aging - Family Caregivers Online
Behavior Management Strategies - Family Caregiver Alliance

Legal topics to consider

Legal Issues - Family Caregivers Online

End of Life

End of Life Issues - Family Caregivers Online

Housing

Housing Options and Long Term Care - Family Caregivers Online

Suicide & Crisis Lifeline - 9-8-8

NH Rapid Response Access Point - 1-833-710-6477

Friendship Line (PDF)
A crisis hotline and a warmline for non-urgent calls. This line provides support services such as:

Suicide prevention
Emotional support
Elder abuse prevention and therapy
Well-being checks
Grief support
Information and referrals for older adults or adults with disabilities - 1-800-971-0016

Alzheimer’s Association 24/7 Support Line - 1-800-272-3900

2-1-1 Program
2-1-1 Get Connected. Get Answers.

The 2-1-1 program is a free, private service to help find local resources, including:

Food and nutrition programs
Shelter and housing resources
Utilities support
Disaster relief
Employment
Addiction prevention and rehabilitation programs
Reentry support for ex-offenders
Support groups
Safe help out of an abusive situation

Call 2-1-1 to speak with a service expert in your area.

Caregiver Nation
- Caregivers for people with Alzheimer’s and other dementias
Smart Patients Caregiver Community
- A partnership between Family Caregiver Alliance and Smart Patients to create an online community for individuals and their caregivers.
Find a nearby support group by calling your local Area Agency on Aging or using the Eldercare Locator
AARP Online Caregiver Community
Alzheimer’s/Dementia Specific: ALZConnected^®
Caregiver Action Network’s Care Community

Caring for someone is rarely easy and can take much of your time. To help care for a loved one, caregivers need to make time to care for themselves.

Keep in mind the tips below to help you take care of yourself:

No one is perfect. You will make mistakes.
Many emotions surface when you are caring for another.
Depression is a common experience while caregiving.
- Think you may be affected by caregiver depression? Read more about Depression - What it is and What it is Not
Give yourself and your loved one honest expectations.
Use the info and resources available to you.
Know the skills needed to care for your loved one. Be honest about what you can and cannot do.
Learn to say No.
Take help from others.
Be resilient.
Know your own stress triggers.
For successful coping:
- Eat right
- Exercise
- Sleep