News

PaySpan Operational Update

Date: 07/18/18

Thank you for your continued partnership with NH Healthy Families. We are writing to inform you that PaySpan has resumed normal business operations following recent disruptions.

PaySpan will reactivate accounts whose electronic fund transfers (EFTs) were suspended and which were determined not to have been impacted by suspect activity. If your account falls into this category, PaySpan will call to notify you that your account has been reactivated. This requires no action from you; however, you may call PaySpan at 877-331-7154 to confirm your account status.

For more information, click here (PDF)