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On February 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. To learn more about this from Change Healthcare, please click here or reach out to the contact center at 1-866-262-5342.

System Upgrade and Outage Scheduled for October 10, 2025

Date: 09/08/25

As part of ongoing system maintenance, NH Healthy Families authorization system will be upgraded, requiring a scheduled system outage Friday, Oct. 10 at 11 p.m. EST through Monday, Oct. 13 at 8 a.m. EST.

View the full release here (PDF).