Psychiatric Boarding Support Effective March 1, 2020
To reduce the burden of psychiatric boarding in the emergency room department and improve patient care, NH Healthy Families will be implementing a dedicated phone line that is available for use by
Emergency Room/Hospital staff when requiring assistance to address member’s mental health needs. When a NH Healthy Families member has been identified as awaiting a psychiatric admission while boarding in the Emergency Department and requires assistance, please contact the Psychiatric Boarding Support and Assistance phone line at 1-833-482-0166. This line is offered to support the NH Healthy Families Medicaid membership only.
Read the full announcement here (PDF)