Our Provider Engagement Account Managers

At NH Healthy Families, maintaining our trusted partnership with our providers is a top priority. Our goal is to furnish you and your staff with the necessary tools and services to provide the highest quality healthcare to NH Healthy Families enrolled members.

Our excellent Provider Services team is ready and available to answer your questions. They are your first stop in your quest to find answers. You can contact Provider Services at 1-866-769-3085 Monday - Friday 8 a.m. to 5 p.m.

Provider Engagement Account Managers

Our Provider Engagement Account Managers (PEAM), previously titled Provider Engagement Administrators (PEA), are your advocates to assist you in navigating NH Healthy Families. They are responsible for, but not limited to:

Network performance engagement
Working alongside NH Healthy Families partners and you to enhance quality and performance
Physician and office staff orientation
Hospital and ancillary staff orientation
Ongoing provider education, updates and training

How to Find Your Provider Engagement Account Manager and their contact information:

If you are part of the Groups listed below, you will find your PEAM listed there. Do not use the Zip Code Search.
If you are not part of these Groups, please place the zip code of your office practice street address in the Search field below and select Search.

Senior Provider Engagement Account Manager

Counties: Carroll County, Hillsborough County,
Merrimack County

Alice Peck Day Memorial Hospital
AMDC
Ancillary Providers
Boston Children’s Hopsital
Cheshire Medical Center
Chiropractor
Dartmouth Hitchcock
DME
Elliot Hospital and Practices
Foundation Medical Partners
Granite State Independent Living
HealthSouth Rehab
Home Health Providers
Mary Hitchcock
New London Hospital
Northeast Rehab
Podiatry
PT/OT/ST Providers
Southern NH Medical Center

FQHCs:

Mid-State

Phone: 603-203-1159
Email: Michelle.L.Reynolds@centene.com

What I like about working at NH Healthy Families:

I appreciate the work that NH Healthy Families does in our communities and I’m proud to be part of it. I am part of the greatest team I have ever worked with, which makes me strive every day to be and do my best for our Providers. Our Providers, who work with us transforming our community one person at a time.

Senior Provider Engagement Account Manager

Counties: Rockingham County, Sullivan County and ME

Derry Medical Center
Monadnock Community Hospital
Southern NH Internal Medicine Associates
St. Joseph Hospital
Speare Memorial Hospital
Deepak Sharma, MD
Steward Medical Group DBA Revere Medical
Pediatric Associates of Hampton & Portsmouth
Central NH Kidney Center

FQHCs:

Ammonoosuc Community Health Services
Amoskeag Health
Catholic Medical Center – Healthcare For the Homeless FQHC (Catholic Charities)
Coos County Family Health Services
Greater Seacoast Community Health
Health First Family Care Center
Springfield Medical Care dba Charlestown Family Medicine (Springfield Medical Care is now DBA North Star Health)
White Mountain Community Health Center

Phone: 603-487-7300
Email: Stacey.Surette@centene.com

What I like about working at NH Healthy Families:

I value what NH Healthy Families does every day and the work that I do because it is impactful to so many people in the community. My top priority is engaging with providers and building on trusting relationships so that we can all help to improve the lives of our members one person at a time.

Senior Provider Engagement Account Manager

Specialty Provider Counties: Cheshire County, Grafton County

Concord Hospital
Concord Hospital - Laconia
Concord Hospital - Franklin
Cottage Hospital
Health Partners of NH PHO Members
Huggins Hospital
Littleton Regional Hospital
Mass General Brigham Medical Group
Saco River Medical Group
Valley Regional Hospital
Wentworth-Douglass Hospital
York Hospital

FQHC’s:

Lamprey

Phone: 603-263-7307
Email: Anna.Lake@centene.com

What I like about working at NH Healthy Families:

Transforming the health of the community, one person at a time.” My role at NH Healthy Families provides the opportunity to collaborate with our network of providers, which has the potential to create a significant impact in our community. This is what fuels my passion. I am excited about further cultivating trusted partnerships, actively learning, listening, and being responsive, My aim is to be a valuable resource that benefits not only our members and provider groups but our community as a whole.

Provider Engagement Account Manager

Androscoggin Valley Hospital
Exeter Hospital
Core Physicians
Weeks Medical Center
Upper Connecticut Valley Hospital

Focused on small PCP Practices and the Primary Care and Prevention Focused Care Model

Phone: 603-406-6384
Email: John.McCarthy@centene.com

What I like about working at NH Healthy Families:

I’m proud to work for NH Healthy Families because this is an organization that cares about the community we serve. Everyone joins forces and takes on each challenge with the mindset of making the biggest impact possible. The collaboration between departments and family atmosphere is unmatched here.

Senior Provider Engagement Account Manager

All BH/SUD Providers in NH

The following Behavioral Health and Substance Use Disorder Providers:

Avenues Recovery (NH Detox and Rehab)
Better Life Partners
Bonfire
Chrysalis Recovery
Community Mental Health Providers (CMHC)
Crossroads Recovery
Doorways/HUBs
Farnum
Forge Health
Granite Pathways
Granite Recovery Centers ( New Freedom Academy, Green Mountain, Granite House)
Groups Recover Together
Habit OPCO
Hampstead Hospital
Headrest
Merrimack River Medical Services
Metro Treatment Centers
NH Hospital
North Country Health Consortium
Ryan Gagne dba Live Free Recovery
Sobriety Centers of NH
White Horse Addiction
Waypoint

Phone: 603-762-6481
Email: Stacy.Roe@centene.com

What I like about working at NH Healthy Families:

Working with the NH Healthy Families team and our providers allows me to make an impact in lives of people in our communities. Making a difference in the lives and health outcomes of our members through building partnerships with providers supports me in striving to promote positive change and acceptance for all. Our collaborations can improve the lives of our members and more.

Provider Engagement Account Manager

Appledore Medical Group
Frisbee Memorial
Parkland Medical Center
Portsmouth Regional Hospital
White River Family Practice

Focused on small PCP Practices and the Primary Care and Prevention Focused Care Model

Phone: 603-633-0324
Email: Shaunna.Hafford@centene.com

What I like about working at NH Healthy Families:

I love working at NHHF because of the principled approach in helping our members meet their healthcare goals. We work closely with providers to offer complete support to members during all phases of life. Keeping our communities healthy is a common goal thatI am proud to be a part of.

Leadership

Provider Engagement Director

Phone: 603-263-7183
Email: Amanda.S.Boulay@centene.com

What I like about working at NH Healthy Families:

I love working at NH Healthy Families because I am passionate about making an impact to the community I live in and ensuring that we adhere to our mission as a health plan. My top priority is to focus on engagement with our provider partners that make a positive difference to the members we serve.

Provider Engagement Manager

Email: Renee.Allen@centene.com

What I like about working at NH Healthy Families:

I have a deep appreciation for my job at NH Healthy Families because it prioritizes managed care that focuses on preventive measures and timely interventions, with the goal of detecting and managing health concerns before they escalate into more serious and expensive conditions. This strategy enhances overall well-being and diminishes reliance on costly treatments or hospital stays.