On February 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. To learn more about this from Change Healthcare, please click here or reach out to the contact center at 1-866-262-5342.
Transforming the health of the communities we serve, one person at a time.
NH Healthy Families
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For Our Members with Non-Emergency Medical Transportation Needs
Use Family and Friends Transportation First!
Gas, parking and tolls can be reimbursed by Medical Transportation Management, Inc. (MTM), if you need transportation help getting to the medical and behavioral health appointments that we cover. Use this option if you have a car, or when a friend or family member with a car can drive you.
- Call MTM at 1-888-597-1192, go online at mtm.mtmlink.net or use the MTM Link Member app before your appointment and schedule your reimbursement trip
- Watch the mail for your Focus CardTM (if first time using Family and Friends option)
- Use a Trip Log to track your travel: www.mtm-inc.net/mileage-reimbursement
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*NEW! In addition to Findhelp to find community resources, The New Hampshire Department of Health and Human Services (DHHS) has created a new online community resources webpage available here.
Please note:
To access the secure Member Portal or to use the Find a Provider tool it is recommended you use Microsoft Edge, Google Chrome, Firefox or Safari web browsers and not Internet Explorer.
The Interoperability and Patient Access Rule
You are now able to view your health information from a third party app on a mobile device or PC! Check out the Interoperability Page to learn more.
