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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

Appointment Availability Standards Survey

Date: 10/01/18

NH Healthy Families works to make sure that needed services are available to our members. One of our many goals is to ensure adequate access to healthcare for our members. In an effort to assess the current availability of primary care, specialist and behavioral health services to our members, we have developed a short survey to monitor and evaluate member access to services. We appreciate your commitment to meeting the New Hampshire State Standards for Access and Availability.

For more information about the survey, click here (PDF)