On February 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. To learn more about this from Change Healthcare, please click here or reach out to the contact center at 1-866-262-5342.
Transforming the health of the communities we serve, one person at a time.
NH Healthy Families
Looking for food pantries in your area?
The New Hampshire Department of Health and Human Services (DHHS) has created a list of community pantries and other resources for families in the Granite State. For more information and updates on the SNAP and WIC programs, visit the DHHS website.
DHHS has also teamed up with the New Hampshire Food Bank to offer a series of mobile food pantries and food box pickups in select locations across the state.
These food pantries are for SNAP recipients only. They will begin on November 5, 2025, for the next five weeks.
When you arrive at a food pantry location, you will need to show your EBT card or a notice from DHHS that says you are a SNAP recipient.
Locations are subject to change. Find the mobile pantry of pickup location closest to you here to get the latest information.
NOTE: If you have unused SNAP benefits on your EBT card, you will be able to access them as usual.
NH Food Bank resource for SNAP participants during the shutdown
NH Food Bank mobile pantry schedule
Stretch Your Food Dollars: Smart Tips for EBT Shoppers! (PDF)
Visit our new Food Security Resources webpage
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For Our Members with Non-Emergency Medical Transportation Needs
Use Family and Friends Transportation First!
Gas, parking and tolls can be reimbursed by Medical Transportation Management, Inc. (MTM), if you need transportation help getting to the medical and behavioral health appointments that we cover. Use this option if you have a car, or when a friend or family member with a car can drive you.
- Call MTM at 1-888-597-1192, go online at mtm.mtmlink.net or use the MTM Link Member app before your appointment and schedule your reimbursement trip
- Watch the mail for your Focus CardTM (if first time using Family and Friends option)
- Use a Trip Log to track your travel: www.mtm-inc.net/mileage-reimbursement
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*NEW! In addition to Findhelp to find community resources, The New Hampshire Department of Health and Human Services (DHHS) has created a new online community resources webpage available here.
Please note:
To access the secure Member Portal or to use the Find a Provider tool it is recommended you use Microsoft Edge, Google Chrome, Firefox or Safari web browsers and not Internet Explorer.
The Interoperability and Patient Access Rule
You are now able to view your health information from a third party app on a mobile device or PC! Check out the Interoperability Page to learn more.
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