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Intro - Provider Engagement Administrator

At NH Healthy Families, maintaining our trusted partnership with our providers is a top priority. Our goal is to furnish you and your staff with the necessary tools and services to provide the highest quality healthcare to NH Healthy Families enrolled members.

Our excellent Provider Services team is ready and available to answer your questions. They are your first stop in your quest to find answers. You can contact Provider Services at 1-866-769-3085 Monday - Friday 8 a.m. to 5 p.m.

Provider Engagement Administrators

Our Provider Engagement Administrators (PEA), previously titled Provider Relations Representative, are your advocates to assist you in navigating NH Healthy Families.They are responsible for, but not limited to:

  • Network performance engagement
  • Working alongside NH Healthy Families partners and you to enhance quality and performance
  • Physician and office staff orientation
  • Hospital and ancillary staff orientation
  • Ongoing provider education, updates and training
State New Hampshire

How to Find Your Provider Engagement Administrator and their contact information:

  • If you are part of the Groups listed below, you will find your PEA listed there. Do not use the Zip Code Search.
  • If you are not part of these Groups, please place the zip code of your office practice street address in the Search field below and select Search.
Anna Lake

Provider Engagement Administrator I

Specialty Provider Counties: Cheshire County, Grafton County

  • Concord Hospital
  • Concord Hospital - Laconia
  • Concord Hospital - Franklin
  • Cottage Hospital
  • Health Partners of NH PHO Members
  • Littleton Regional Hospital
  • Saco River Medical Group
  • Valley Regional Hospital
  • Wentworth-Douglass Hospital
  • White River Family Practice
  • York Hospital


  • Lamprey 

Phone: 603-263-7307

What I like about working at NH Healthy Families:

Transforming the health of the community, one person at a time.” My role at NH Healthy Families provides the opportunity to collaborate with our network of providers, which has the potential to create a significant impact in our community. This is what fuels my passion. I am excited about further cultivating trusted partnerships, actively learning, listening, and being responsive, My aim is to be a valuable resource that benefits not only our members and provider groups but our community as a whole.

Derek Peters

Provider Engagement Administrator I

Counties: Belknap County, Coos County, Strafford County

  • Appledore Medical Group
  • Androscoggin Valley Hospital
  • Exeter Hospital
  • Core Physicians
  • Frisbee Memorial
  • Huggins Hospital
  • Parkland Medical Center
  • Portsmouth Regional Hospital
  • Weeks Medical Center
  • Upper Connecticut Valley Hospital


  • Ammonoosuc Community Health Services
  • Coos County Family Health Services
  • Greater Seacoast Community Health
  • Harbor Care
  • Amoskeag Health

Phone: 978-935-8631

What I like about working at NH Healthy Families:

I value that what we do is truly making a difference for our members and communities throughout NH. Our work supports providers who are then better able to serve our members creating positive change in health care overall. 

Michelle Reynolds

Provider Engagement Administrator II

Counties: Carroll County, Hillsborough County, Merrimack County

  • Dartmouth Hitchcock
  • Mary Hitchcock
  • Southern NH Medical Center
  • Foundation Medical Partners
  • Elliot Hospital and Practices
  • New London Hospital
  • Cheshire Medical Center
  • Alice Peck Day Memorial Hospital
  • Boston Children’s Hopsital


  • Mid-State
  • White Mountain

Phone: 603-263-4120

What I like about working at NH Healthy Families:

I appreciate the work that NH Healthy Families does in our communities and I’m proud to be part of it.  I am part of the greatest team I have ever worked with, which makes me strive every day to be and do my best for our Providers.  Our Providers, who work with us transforming our community one person at a time.

Stacey Surette

Provider Engagement Administrator II

Counties: Rockingham County, Sullivan County, MA, VT and ME

  • Catholic Medical Center
  • Derry Medical Center
  • Derry Pediatrics
  • Global Family Health
  • Maine Medical Center
  • Memorial Hospital
  • Monadnock Community Hospital
  • Southern NH Internal Medicine Associates
  • St. Joseph Hospital
  • Speare Memorial Hospital
  • Springfield Hospital


  • Catholic Medical Center – Healthcare For the Homeless FQHC
  • Health First Family Care Center
  • Springfield Medical Care dba Charlestown Family Medicine

Phone: 603-487-7300

What I like about working at NH Healthy Families:

I value what NH Healthy Families does every day and the work that I do because it is impactful to so many people in the community.  My top priority is engaging with providers and building on trusting relationships so that we can all help to improve the lives of our members one person at a time.

To Be Determined

Provider Engagement Administrator II

All BH/SUD Providers in NH

The following Behavioral Health and Substance Use Disorder Providers:

  • Families in Transition
  • North Country Health Consortium
  • Crossroads Recovery
  • Forge Health
  • Farnum
  • Hampstead Hospital
  • NH Hospital
  • Community Mental Health Providers (CMHC)
  • Horizons Counseling Brattleboro Retreat
  • Groups Recover Together
  • Bonfire
  • Headrest
  • White Horse Addiction
  • Chrysalis Recovery
  • Merrimack River Medical Services
  • Metro Treatment Centers
  • Habit OPCO
  • Waypoint
  • Granite Recovery Centers ( New Freedom Academy, Green Mountain, Granite House)
  • Granite Pathways
  • Doorways/HUBs
  • Ryan Gagne dba Live Free Recovery
  • Better Life Partners
  • Avenues Recovery (NH Detox and Rehab)
  • Sobriety Centers of NH

Phone: 603-762-6481

What I like about working at NH Healthy Families:

Working with the NH Healthy Families team and our providers allows me to make an impact in lives of people in our communities. Making a difference in the lives and health outcomes of our members through building partnerships with providers supports me in striving to promote positive change and acceptance for all. Our collaborations can improve the lives of our members and more.

Kristina Rockwell

Provider Engagement Administrator I

  • Ancillary Providers
  • Northeast Rehab
  • HealthSouth Rehab
  • Granite State Independent Living
  • Home Health Providers,
  • PT/OT/ST Providers
  • DME
  • AMDC
  • Chiropractor
  • Podiatry

Phone: 603-494-1512

What I like about working at NH Healthy Families:

I like making a difference in the provider area which trickles down to making a positive impact with our members.My role is innovating and I am fortunate to be able to provide resources that support our provider and our members.


Amanda Boulay

Provider Engagement Director

Phone: 603-263-7183

What I like about working at NH Healthy Families:

I love working at NH Healthy Families because I am passionate about making an impact to the community I live in and ensuring that we adhere to our mission as a health plan. My top priority is to focus on engagement with our provider partners that make a positive difference to the members we serve. 

Renee Allan

Provider Engagement Supervisor


What I like about working at NH Healthy Families:

I have a deep appreciation for my job at NH Healthy Families because it prioritizes managed care that focuses on preventive measures and timely interventions, with the goal of detecting and managing health concerns before they escalate into more serious and expensive conditions. This strategy enhances overall well-being and diminishes reliance on costly treatments or hospital stays.