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Ambetter Premium Assistance Program Changes

we've got you covered. New plan, same great coverage

Starting January 1, 2019, Ambetter Premium Assistance Program will become NH Healthy Families Medicaid Care Management Program.

Your Plan Name Today

Premium Assistance Program

Ambetter from NH Healthy Families

Your Plan Name January 1, 2019

Medicaid Care Management Program

NH Healthy Families

How to Enroll

From November 1, 2018 to December 28, 2018, you have the option to choose a Managed Care Organization.

Visit or call the Customer Service Center at 1-844-ASK-DHHS (1-844-275-3447).

If you choose NH Healthy Families:

  • No disruption in your coverage
  • Same NH-based staff you know and trust
  • Continuation of My Health Pays® rewards program
  • Addition of CentAccount® healthy rewards program

Frequently Asked Questions

January 1, 2019

You may enroll between November 1, 2018 and 4:00 p.m. December 3, 2018 by visiting, or contacting the Customer Service Center at 1-844-ASK-DHHS (1-844-275-3447).

If you do not enroll by December 3, 2018, you will be automatically assigned to NH Healthy Families. You will still be able to switch by December 28, 2018 when annual open enrollment ends.

Yes. There will be no interruption in your medical coverage during this transition.

Yes, all Medicaid Managed Care Program members will have lower out-of-pocket expenses.

No, you may use your My Health Pays® account through June 30, 2019. You will also be given a new rewards card and program called, CentAccount®.

Yes, you may use both. You may continue to use your My Health Pays® card until June 30, 2019. You can also start your new CentAccount® program as soon as January 1, 2019.